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​Contact Us

PennDOT is here to help you. Please read the options below and click on the topic that most closely reflects the question you have. You'll then be presented with the best way to contact us about your concern.

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Work for PennDOT

If you're interested in working for PennDOT, find out more about the careers we offer at www.PennDOT.gov/jobs.

Find a list of open opportunities by visiting the Commonwealth employment site and apply today!

​REAL ID

​Answers to to most general questions about REAL ID can be found at www.PennDOT.gov/REALID, which includes a list of frequently asked questions.

You may also apply for pre-verification online, or if you're already pre-verified, you may apply for your REAL ID online.

For more specific questions, please contact our driver and vehicles services call center at 717-412-5300. Call center hours are Monday through Friday (except holidays) from 8 a.m. to 5 p.m. E.T.

​Traffic or construction information

​Motorists are encouraged to "Know Before You Go" by checking conditions on more than 40,000 roadway miles by visiting www.511PA.com. 511PA, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information, and access to more than 860 traffic cameras.

511PA is also available through a smartphone application for iPhone and Android devices, by calling 5-1-1, or by following regional Twitter alerts accessible on the 511PA website.

You may also view current or planned projects by visiting Projects.PennDOT.gov.

Send kudos

Do you have kudos to share for PennDOT operations or staff? Did you receive service for which you want to submit feedback? Please share the good news with us by emailing ra-penndotpress@pa.gov.

Report a road or bridge concern

Would you like to report a concern on state-owned road conditions, construction projects, signs or signals, or speed limits? Please use our online Customer Care Center and your concern will be directed to the appropriate county maintenance office.

Please refrain from using derogatory language when submitting a concern.

You may also report a concern by calling 1-800-FIX-ROAD. This number can be used for immediate needs or safety issues, but for emergencies or unsafe conditions you should always call 9-1-1.

​Driver's license, learner's permit, or photo ID

Our driver and vehicle services website includes detailed information on getting a driver's license or photo ID, as well as pages for teen drivers and new or relocating residents.

To answer questions about your specific product or situation, please contact our call center to talk to a customer service representative at 717-412-5300. Call center hours are Monday through Friday (except holidays) from 8 a.m. to 5 p.m. E.T.

Vehicle registration or titling

Our driver and vehicle services website includes detailed information on registering and titling your vehicle, as well as registration plates.

To answer questions about your specific vehicle or situation, please contact our call center to talk to a customer service representative at 717-412-5300. Call center hours are Monday through Friday (except holidays) from 8 a.m. to 5 p.m. E.T.

If you are returning a Pennsylvania registration plate that is no longer valid or required, please return the Pennsylvania registration plate to:

Bureau of Motor Vehicles
Return Tag Unit
P.O. Box 68597
Harrisburg, PA 17106-8597

Once your plate has been received by PennDOT, it will be marked as a "dead tag" on the vehicle record. By returning your Pennsylvania registration plate to PennDOT, this will help protect you.


Suspensions or insurance issues

Our driver and vehicle services website includes detailed information on suspensions and insurance issues.

To answer questions about your specific product or situation, please contact our call center to talk to a customer service representative at 717-412-5300. Call center hours are Monday through Friday (except holidays) from 8 a.m. to 5 p.m. E.T.

Submit a damage claim

If you've experienced damage to your vehicle or property, you may submit a claim to the commonwealth. The commonwealth's Bureau of Finance and Risk Management (FARM) within the Department of General Services is responsible for determining if a claim should be paid. FARM is not associated with PennDOT.

Persons with disabilities issues

Our driver and vehicle services website includes detailed information on persons with disabilities placards and registration plates.

To answer questions about your specific product or situation, please contact our call center to talk to a customer service representative at 717-412-5300. Call center hours are Monday through Friday (except holidays) from 8 a.m. to 5 p.m. E.T.

PennDOT also provides information about public transportation options for seniors and persons with disabilities.

Questions on a transportation-related law

While PennDOT issues licensing products and promotes safety on Pennsylvania's roads, the department does not actually enforce transportation laws. If you have a question regarding a specific law, we suggest you contact your local law enforcement agency or the Pennsylvania State Police.

Winter conditions

Motorists are encouraged to "Know Before You Go" by checking conditions on more than 40,000 roadway miles, including color-coded winter conditions on 2,900 miles, by visiting www.511PA.com. 511PA, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information and access to more than 860 traffic cameras. Users can also see plow truck statuses and travel alerts along a specific route using the "Check My Route" tool.

511PA is also available through a smartphone application for iPhone and Android devices, by calling 5-1-1, or by following regional Twitter alerts accessible on the 511PA website.

For more information on safe winter travel, an emergency kit checklist (PDF) and information on PennDOT's winter operations including a video, visit PennDOT.gov/winter.

Something else

If your concern does not fit into one of the above categories, you may contact the Central Office in Harrisburg directly.