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Focus On Innovations

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Pennsylvania has a vast transportation network.

Through continuous process and quality improvement initiatives, PennDOT has a long-standing history of developing innovative and smart approaches to doing business and improving this vast network. Despite the challenges currently facing the transportation industry, PennDOT's commitment to delivering safe and efficient services to the citizens of Pennsylvania never wavers.

Innovation at PennDOT stems from many sources, from employee-driven innovations councils and committees, the IdeaLink employee suggestion system and WorkSmart employee smart practice sharing tool, the State Transportation Innovation Council (STIC), and everyday suggestions and solutions identified and implemented by PennDOT employees at all levels across the state.

What is at the heart of these innovations? People.

It is the people who continually ask, "Is there a better, more efficient way to do our jobs, increase safety and provide a safer, swifter and smoother transportation network?" It is the people who devote countless hours to researching, developing, piloting and deploying innovations in support of Pennsylvania's transportation system.

It's the people behind these innovations and improvement initiatives that we celebrate and recognize as part of this publication. The collaborative spirit, dedication and ingenuity of PennDOT employees and numerous individuals who represent various transportation partner and stakeholder entities across Pennsylvania have led to improvements in employee and traveler safety, enhanced customer experiences, and simplified processes and procedures that have saved time, money, and provided the highest-quality service.

Forging ahead, it is the people of PennDOT, and fellow transportation partners and stakeholders, who will continue working collaboratively to build upon these innovative successes and implement new ways of doing business that yield direct and positive benefits for all who utilize Pennsylvania's transportation network daily.

Innovation Results

From 2019 to 2022, PennDOT organizations completed 63 continuous improvement projects resulting in transformed processes, procedures and programs that benefitted the department and its employees, transportation partners, and the traveling public. These projects helped save nearly 29,000 hours, which allowed PennDOT to effectively and efficiently reallocate resources as specific needs arose.

Further, through PennDOT's employee engagement systems, employee ideas and smart practices resulted in nearly 200 employee-driven innovations being implemented over the past four years. Additionally, the State Transportation Innovation Council (STIC), through the efforts of its Technical Advisory Groups, deployed 12 innovations in that same timeframe.

It is through these various internal and external networks that PennDOT continues to remain focused on delivering a modern and high-quality transportation system to the citizens of Pennsylvania.

Continuous Improvement Projects Completed

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Employee-Driven Innovations Implemented

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STIC Innovations Deployed

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Innovations in Motion

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Construction & Materials

Design

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Safety & Traffic Operations

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Multimodal

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Planning & Research

Innovation Timeline

Empl Inspiration strikes! An employee or project team recommends improving a process or service or adopting an innovation at PennDOT. The employee suggests their idea through an employee suggestion system, employee committees or other employee work groups. Proven innovations also find their way into PennDOT through the award-winning State Transportation Innovation Council (STIC). Could this work? Ideas move through a research and analysis phase where subject matter experts explore opportunities and define metrics to track the impact of the idea. Research may include customer feedback surveys, data analysis, or collaborating with other transportation partners and stakeholders. What did we decide? Following the research and analysis phase, a determination is made. Let's do it! When approved, PennDOT leadership and employee teams work to adopt the idea and make it common practice. Publications, manuals, and policy documents are updated, training is provided, and other steps are taken to ensure success. Moving the needle. In a spirit of continuous process improvement, many innovations are monitored to measure their effectiveness and make sure the right changes were made at the right time to ensure success. Employee recognition. Employees are recognized for their contribution to innovation at PennDOT. An annual department-wide ceremony celebrates the "best of the best" innovations, and PennDOT local offices regularly celebrate innovative employees. oy ee r e c ognition. C ould this w o r k ? L et's do it! Inspi r ation st r i k es! What did w e decid e ? M o vi n g t h e n eedle. Inspiration strikes! An employee or project team recommends improving a process or service or adopting an innovation at PennDOT. The employee suggests their idea through an employee suggestion system, employee committees or other employee work groups. Proven innovations also find their way into PennDOT through the award-winning State Transportation Innovation Council (STIC). Could this work? Ideas move through a research and analysis phase where subject matter experts explore opportunities and define metrics to track the impact of the idea. Research may include customer feedback surveys, data analysis, or collaborating with other transportation partners and stakeholders. What did w e decid e ? F oll o wi n g t h e r es e a r c h and analysis phase, a determination is made. Let's do it! When approved, PennDOT leadership and employee teams work to adopt the idea and make it common practice. Publications, manuals, and policy documents are updated, training is provided, and other steps are taken to ensure success.

THANK YOU!

Thank you to everyone whose unwavering commitment and contributions continue to advance initiatives and yield innovation successes that make Pennsylvania's transportation system safer, smarter and more sustainable for all.

As Pennsylvania continues to face a number of transportation challenges in an ever-changing environment, PennDOT, along with its partners and stakeholders, will work collaboratively on solutions to address these challenges and forge ahead as leaders in adaptation, innovation and transformation.

For more information about innovation at PennDOT, email DOTInnovations@pa.gov.