Limited English Proficiency
The Title VI prohibition of discrimination based on national origin has been interpreted to mean that no person shall be denied access to services due to limited English proficiency (LEP). This law applies to PennDOT services and programs as well as those provided by our municipal partners and organizations receiving funding through PennDOT.
PennDOT is committed to ensuring that all individuals requesting services provided by the Department, including those with limited English proficiency, have meaningful access to services. PennDOT works to ensure that LEP individuals are not excluded from programs and activities by providing interpretation and translation services in a number of languages free to the public. In many cases, customers requesting LEP assistance must do so in advance of any public event or meeting implemented by PennDOT.
For further information on Limited English Proficiency, you can contact the Bureau of Equal Opportunity on the fifth floor of the Commonwealth Keystone Building, Harrisburg PA., by telephone at 717-787-5891 or 800-468-4201.