PA Asphalt Improvement Network (PASIN)
Formed in 2004, the PA Asphalt Improvement Network (PASIN) was a targeted goal to develop, pilot, and implement an ISO 9000-2000 based Quality Management System (QMS) for asphalt pavement from pavement design through qualification, procurement, manufacture, delivery of materials, installation, acceptance testing, and maintenance.
PASIN Executive Overview (PDF)
What is a QMS?
"Say what you do, Do what you say, Prove it, Improve it"
Organizations use a Quality Management System (QMS) approach to ensure that their operations achieve quality objectives. These systems document the policies, processes, and procedures that member organizations use to accomplish these objectives. The systems include regular, systematic reviews of how organizations conduct daily activities and provide opportunities to correct deficiencies and to improve operations.
Using a systematic approach to managing quality
engrains into business processes steps that confirm:
- the effectiveness of quality control
- the minimization of product failures,
- achievement of acceptable profit margins,
- the safety of operations, and
- customer satisfication with product produced and services produced.
PASIN QMS Flow Diagram
QMS for Bituminous Pavement
Analyze A Number Of Firms To Get An Idea Of The Industry’s Overall Conformance To The ISO Standards.
Results of the Assessment (PDF)
PASIN Quality Manual
A guidebook for operating within the requirements of this established QMS.
Guide participants through the steps involved in asphalt pavement project delivery.
Defined Best Practices
The team researched and offer these practices to give participants options of proven value-adding procedures.
Reference for Warranty Specs (XLS), Best Practices (XLS)
Minimum Quality Control Requirements
Participants may have additional requirements, but must at least comply with these.
Tools to document performance.
Helping Hand Review
Reviews to document conformance to standards and identify opportunities to improve the operations.
Corrective and Preventative Action Reporting (CPAR) System
Collects and records improvement items in a database.
Requires management to review the issues.
Tracks the items to completion.
Provides a history for collective learning.
Customer Complaint Data Management System
A method of collecting customer concerns and a tool to improve customer satisfaction.
Management Review Process
A defined process for ensuring management involvement and commitment to continuous improvement.
Outputs from the CPAR and customer complaint databases through which best practice data is expanded and shared.
Information Sharing Mechanisms
Communication systems to share the results of this effort with the stakeholders of the process, and beyond.