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In response to COVID-19, PennDOT has implemented a variety of operational changes. Details about those changes can be found below, along with frequently asked questions on each change.

Download a summary of PennDOT's COVID-19 response (PDF).

For full information on Pennsylvania's response to COVID-19, visit the Department of Health's coronavirus resource page or the Commonwealth guide.

Driver and Vehicle Services

Many of PennDOT’s driver license and photo license centers have reopened. They will follow restrictions on work and social interaction set by Governor Tom Wolf and the Pennsylvania Department of Health. We also are offering special hours for customers 60 and older.

As our locations reopen, services will be in high demand. Customers should expect longer than normal waits. PennDOT staff will work with each customer when they arrive to plan their visit. Greeters will screen documents and provide information for a smooth and safe transaction as possible. We apologize for this inconvenience and appreciate your understanding.

As our centers reopen, they will offer limited services. Please visit the location page on our Driver and Vehicle Services website to learn more about what services are available and to find your nearest open location.

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Commercial Drivers

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Department of Homeland Security has postponed the enforcement date for REAL ID from October 1, 2020, to May 3, 2023, in response to COVID-19 and the national emergency declaration. 

Customers can obtain a REAL ID by presenting documents for verification and processing at any driver license center. Federal regulations require that to be issued a REAL ID-compliant product, PennDOT must verify the below documents:

  • Proof of Identity: Examples include original or certified copy of a birth certificate filed with the State Office of Vital Records/Statistics with a raised seal/embossed or valid, unexpired, U.S. Passport;
  • Proof of Social Security Number:  Social security card, in current legal name;
  • Two Proofs of Current, Physical PA Address: Examples include a current, unexpired PA driver's license or identification card, vehicle registration or a utility bill with the same name and address; and  
  • Proof of all Legal Name Changes (if current legal name is different than what is reflected on proof of identity document): Examples include a certified marriage certificate(s) issued by the County Court for each marriage, court order(s) approving a change in legal name or amended birth certificate issued by the State Office of Vital Records/Statistics. If current name is the same as what is reflected on proof of identity document (usually birth certificate or passport), a customer does not need to show proof of legal name changes.

Customers have three options for obtaining a REAL ID product: Customers may order their REAL ID online if they have been pre-verified and their REAL ID product will be mailed to them within 15 business days; they can visit any PennDOT Driver's License Center that is open for driver license services, have their documents verified and imaged, and their REAL ID product will be mailed to them within 15 business days; or they can visit one of 12 REAL ID Centers and receive their REAL ID product over the counter at the time of service.

More information on REAL ID can be found here.

Also, a reminder that if a customer received their FIRST Pennsylvania driver's license, learner's permit or photo ID card AFTER September 2003, we may already have your required REAL ID documentation on file. If a customer falls into this category and would like PennDOT to verify that your required REAL ID documentation is on file, they can visit our website and apply for REAL ID pre-verification. If the documents are on file, these customers may obtain their REAL ID online and do not need to visit a driver license center at all.

Construction and Maintenance

Due to Governor Wolf's statewide COVID-19 mitigation efforts, all PennDOT district and county maintenance offices were closed. However, on March 31, 2020, PennDOT announced that 61 emergency and critical highway and bridge projects would be active statewide. Subsequently, PennDOT announced activation of 47 more critical highway and bridge projects on April 20, 2020, and then 60 more critical projects on April 27, 2020. Effective May 1, 2020, nearly all remaining highway and bridge projects became active in accordance with Governor Wolf's April 23, 2020, order to allow in-person construction operations to resume. As of June 5, 2020, the remaining highway and bridge projects became active.

Lists of March 31 and April 20 Projects

List of April 27 Projects

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Public Transportation

Please check local transit agencies and Amtrak's website for up-to-date information.

Motorcycle Safety Program (PAMSP) 

Through the Pennsylvania Motorcycle Safety Program (PAMSP) PennDOT is partnering with multiple vendors to resume motorcycle safety training classes for Pennsylvania residents through a statewide pilot program for the rest of the calendar year. Classes were put on hold during the COVID-19 pandemic and are restarting with COVID-19 mitigation measures in place.

Classes operating under the PAMSP are free to Pennsylvania motorcycle permit and license holders. Successful completion of a basic or intermediate course waives the requirement to take a skills test at a PennDOT Driver License Center and automatically earns the permit holder their motorcycle license. Motorcycle permit holders who complete a 3-wheel basic course will earn a motorcycle license with restriction prohibiting the operation a of 2-wheel motorcycle.

Classes will be scheduled through the remainder of the 2020 calendar year, weather permitting, at multiple training sites throughout Pennsylvania. Class schedules are coordinated by each third-party training provider for their individual locations and additional information can be found at Additional classes and locations will continue to be added.

Considering COVID-19 health concerns, PennDOT will continue to offer a virtual motorcycle training course for individuals under 18 who are required by law to complete a department-approved motorcycle safety course before they can take the skills test and obtain their motorcycle license. To schedule or for more information on this course, visit

PennDOT understands the importance of offering motorcycle training to the public and continues to evaluate program needs and is working hard to ensure motorcycle training continues throughout the state. PennDOT is committed to ensuring the program is sustainable for the future following the COVID-19 emergency.

Administrative Docket

Effective Friday, October 1, 2021, the Administrative Docket will no longer accept electronic filings. All appeals and subsequent filings shall be mailed to:

Administrative Docket Clerk
Office of Chief Counsel
400 North Street, 9th Floor
Harrisburg, PA 17120-0096

For any questions, please call 717-772-8397.

Service of Original Process

Original Process: PennDOT will waive personal service of original process for it and its employees only if a complaint or writ is emailed to PennDOT will not accept service of original process by mail.