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​District 4 Damage Claims

Line Paint Claims

To report a paint damage claim in District 4 — which includes Lackawanna, Luzerne, Pike, Susquehanna, Wayne, and Wyoming counties — please call 570-963-4819.

line paint infographic

All claims are reviewed on a case-by-case basis and not all claims are honored as it is the vehicle operators' responsibility to operate their vehicle within the roadway lines and follow all warning and advisory signage. With line-painting operations being weather sensitive, they are conducted to provide the most cost-effective way of painting lines with the least disruption for the motoring public.

Note: When filing a claim, you will be required to provide the date, time, county, state route number and area of the occurrence.

Disclaimer: The commonwealth's Bureau of Finance and Risk Management (FARM) within the Department of General Services is responsible for determining if a claim should be paid. FARM is not associated with PennDOT.

FARM requires PennDOT to review all claims associated with state-owned highways before they make a determination whether to pay.

​Property Damage Claims

Damage claims not related to line paint need to be reviewed by our county maintenance office in which the occurrence was located. Before calling the appropriate county office (listed below), please have the following information available: time and location of the incident; property owner's name, address, and phone number; estimated damage, property description, and description of the damage; and a description of the incident causing damage. A representative at the county maintenance office will use this information to complete a claim form.

Upon verification by PennDOT your form will be sent to FARM for processing, and a representative from that office will contact you. FARM is responsible for determining if a claim should be paid, and is not associated with PennDOT.

County Contacts

  • Lackawanna County: 570-586-2211
  • Luzerne County: 570-826-2386
  • Pike County: 570-296-7193
  • Susquehanna County: 570-278-1171
  • Wayne County: 570-253-3130
  • Wyoming County: -570-836-3141